Preventive Maintenance Programs

Scheduled service patterned to your equipment, your transaction volume, and your hours of operation. Catch worn parts before they shut down a lane.

No two sites use their equipment the same way. A high-volume pharmacy drive-thru wears parts faster than a weigh station that sends a few tickets an hour. Comco builds each preventive maintenance program around the customer’s equipment, usage, and operating environment, then schedules visits to match. Programs cover Comco pneumatic tube systems, drive-thru equipment, and security products, plus pneumatic and drive-thru systems from other manufacturers. Comco and its Certified Channel Partners provide PM service in all 50 states.

What's Included in a PM Visit

Every visit follows a checklist written for your system. Technicians inspect blowers, controls, station doors, and sensors, check tubing and joints for air leaks, and look over carriers for worn seals and latches. They clean carrier paths and customer interfaces, replace wear parts before they fail, and test-cycle the system at every station before leaving. Drive-up audio, transaction drawers, and other equipment in the program are inspected and tested on the same visit. You receive a written report of what was serviced, what was replaced, and anything that needs attention.

Visit Frequency

Comco sets visit frequency during program setup based on equipment age, transaction volume, and the conditions the equipment works in, such as heat, dust, and outdoor exposure. Programs run quarterly, semi-annually, or annually, and can be adjusted as volume changes or new equipment is added.

Contact us Today to Set Up Your PM Program

A Comco specialist will respond within 24 hours.